Transfervans, who became a part of Toll Global Express in 2020, has grown rapidly since it was founded in 2016 and continues to specialize in the over-sized customer-centric deliveries for retailers and e-commerce businesses.
With the continued increase in our business to consumer offering, Transfervans has decided to suspend our consumer booking platform from 1 December 2021, and focus on the B2C market.
This decision was impacted by a number of factors, including the current Covid-19 climate and our commitment to keeping people safe: our safety protocols were not easily understood by members of the public leading to disappointment with the offering.
In contrast, our B2C offering has been largely unaffected and receivers have understood the safety requirements shared by email and SMS.
Transfervans aims to complete all consumer bookings confirmed requested prior to midnight 1 December 2021.
Thanks for your great support, and we look forward to rolling our system and service improvements in the future.